Refund policy
**Return & Refund Policy**
Thank you for shopping with us! We want you to love your purchase, but if something isn't quite right, we’re here to help.
**Returns**
We accept returns within **14 days of receiving your order**. To be eligible for a return:
- The item must be in its original condition — unworn, unwashed, and with all original tags attached.
- Proof of purchase is required (e.g., order confirmation or receipt).
Please note:
- Items marked as final sale or discounted are **not eligible for return**.
- Return shipping costs are the responsibility of the customer.
**Refunds**
We do **not offer cash refunds**. Once your return is received and approved, you will receive a **store credit** in the form of a digital gift card for the original purchase amount (excluding shipping fees). This credit can be used anytime on our online store.
**How to Start a Return**
To initiate a return, please email us at **RPE10@rpe10.shop** with your order number and reason for return. We'll get back to you with next steps.